The frame arrived in great shape. Excellent packing! It met/exceeded expectations and I appreciate all the hardware included. Made my part of the framing job easy! You folks are pros, thank you!
Ruth Kepron, | Custom-cut Gatorboard The shipment arrived in one piece (btw- excellent packing) last night. Given the shipping mess this year that is pretty decent timing.
My order was for what I saw as your longest Gatorfoam Board pieces at 36”
I’m going to leave very positive feedback for you. I tried to reach any number of art material suppliers in Souther Ontario and they either didn’t reply or expressed no interest in an order. So, bravo to you guys!
Happy Holidays to the team,
JJ, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Fantastic service! Fantastic service! KeenART was so communicative from the beginning, I required an urgent order to be made and they were very accommodating... I really appreciate their time. I highly recommend and will definitely work with them again.
Isabel, |