I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Merry Christmas Just wanted to drop a quick message about how happy I am about the quality of the product I received and also the incredible service. I had originally ordered a product I later realized wasn't what I wanted so I had phoned and the clear communication and prompt help allowed the proper changes be made. To top it off, I received the items ahead of schedule and put a huge smile on my face. Will be back to order more and obviously will recommend this site to everyone!
Thanks and Merry Christmas to everyone at KeenArt :)
Kris, | Terrible! I ordered all silver frames and 7 business days later I got all gold. My show opens on Thursday evening, and I don\'t have frames for 3 paintings.
David Tycho, | As a resin artist, Edmonton on Canvas is my first choice to look for birchwood panels. I found them very accommodating with fast service. The panels quality is no doubt amazing. I would highly recommend them to anyone.rnrnThank you!
Ambreen E., |