my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | Well that was fast! Well that was fast! The canvas just arrived! I LOVE it!! Thank you so much for helping me out with this. I'm so happy with it. I will definitely be referring KeenArts.
Juliana, | Not Happy Shipment sent to the wrong address. The right address was specified when ordering (otherwise credit card would not have been approved), but shipment was sent to an old address they had on file.
Eric F., | THANK YOU! I just want to express thanks for your great work on the picture print I picked up this morning.
We are extremely happy with the results! and will surely recommend your services to others. Please pass these thanks on to all involved.
Gill, |